Premium CLI routes
CLI routes that present the number you actually dialled from
When a customer needs to recognise the incoming call — or call it back — the caller ID has to survive every hop. Our CLI routes are built on direct and tier-one paths that pass your presentation number through untouched, and we test them continuously rather than trusting a supplier label.
What you get
Presentation preserved
The number set on your SIP account reaches the handset. We sample test calls on each CLI destination and pull routes that start stripping or rewriting it.
Higher answer rates
Recognisable numbers get answered. Customers moving from grey routes typically see ASR climb once callers can identify them.
Per-account caller ID
Set a default caller ID on each SIP account from the portal and override it per call from your own platform when your number plan requires it.
Straight-through billing
CLI routes are priced as their own prefixes, so you never pay a premium rate on traffic that did not need one.
Who it's for
Built for these teams
- Banks and fintechs calling customers back
- Delivery and logistics confirmation calls
- Customer care teams that need callbacks to land on the right queue
FAQ
CLI Routes: common questions
Related services
- A–Z Voice TerminationEvery dialable destination on one prepaid account, with per-prefix rates and live quality stats.
- Non-CLI (CC) RoutesCost-efficient CC routes for high-volume traffic that does not rely on caller ID.
- Carrier SIP TrunkingSIP trunks for carriers, call centers and resellers — IP or credential auth, self-service.
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